Report a technical issue
Audio does not play, progress is not saved, login fails, or an interaction in the app does not behave as expected.
Contact
Have a question, a bug to report, or an idea that could make PandaBoo better?
Send it directly to the PandaBoo team. We prioritize specific feedback about listening practice, dictation, shadowing, and the Chinese learning path.
When to reach out
The most useful feedback usually comes while you are actually learning.
You do not need to write a long message. Just tell us what is blocking practice or what could be improved.
Suggest learning content
Send topics, videos, HSK levels, or exercise formats you want PandaBoo to add to the practice library.
Share product feedback
Tell us what makes the habit hard to maintain, which guidance feels unclear, or what feature would make learning smoother.
How we respond
Every message is read by hand.
PandaBoo is still improving continuously, so learner feedback matters. For technical issues, we try to confirm the cause and prioritize fixes by impact. For content or feature suggestions, we collect them to shape the next product decisions.